Swiss Real Estate: Beware of Retouched Photos

Published on and written by Cyril Jarnias

In the Swiss real estate market, where transparency and honesty are essential, retouched photos can prove to be a real trap for potential buyers. Faced with fierce competition, some sellers and agencies do not hesitate to embellish reality by using sophisticated digital techniques to alter the appearance of properties.

Buyers, often attracted by images depicting an idyllic vision, can quickly become disillusioned during physical visits. It becomes crucial to differentiate between the appealing image and reality to avoid disappointments and unpleasant surprises, a significant challenge in a country where rigor and authenticity are particularly valued.

How to Decipher Real Estate Listing Photos

Tips for Recognizing Retouched Photos in Real Estate Listings

  • Observe the analysis of shadows and reflections: inconsistent, absent, or poorly oriented shadows, as well as reflections that appear artificial (for example, a mirror reflecting a non-existent decor), can betray digital manipulation.
  • Scrutinize suspicious color uniformity: unrealistic homogeneity over large surfaces (walls without stains or variations, perfectly green lawns) may indicate excessive use of retouching tools or filters. Overly saturated photos or those with uniform tones should raise vigilance.
  • Detect strange distortions around objects: carefully examine the outlines of furniture, windows, or other elements. Blurry, stretched, or distorted contours often reveal the digital addition/removal of objects or clumsy correction of defects.
  • Spot virtual staging and strategic framing: some properties are enhanced by digitally added furniture (virtual home staging); framing can also intentionally hide certain structural defects.

Digital Techniques and Tools to Detect Retouching

Tool/Technique Main Function
Specialized AI Software (e.g., InterieurAI) Automatic detection of modified areas in the image
Mobile Applications Quick analysis from a smartphone
EXIF Checkers Consultation of metadata to spot anomalies
FotoForensics Precise location of suspicious areas

The combined use of these tools can sometimes identify if furniture has been added/removed or if certain parts have been artificially cleaned/smoothed.

Differences Between Online Photos and Physical Visits

When a physical visit reveals that:

  • The actual size appears much smaller than perceived in the photo,
  • The general condition is less well-maintained than the online gallery suggests,
  • Certain elements visible on-site are not/no longer present in the images,

this strongly suggests visual manipulation intended to deceive.

Practical Tips for Potential Buyers/Tenants in Switzerland

To check during a physical visit:

  • Systematically compare each room with its photographic representation: actual dimensions, natural versus artificial lighting.
  • Check the actual presence of displayed furniture—if it’s missing when it was visible in the photo, it was likely virtual staging.
  • Examine walls/ceilings/floors for cracks/stains absent in photos but present in the actual property.
  • Verify exterior views/windows: sometimes the presented panorama is only accessible from a specific angle that is not representative of daily life.

Additional tip:
Ask the owner/intermediaries for several photos taken from different angles and at various times; also insist on visiting the property at the same times the published photos were taken to accurately assess light and ambiance.

Good to know:

To decipher retouched photos in a Swiss real estate listing, start by analyzing shadows and reflections that may appear artificial, revealing manipulation. Look for suspicious color uniformity that could indicate excessive filter use, as well as strange distortions around objects suggesting digital retouching. Tools like retouching detection software can also be very useful for identifying anomalies invisible to the naked eye. Compare photos with reality during the on-site visit: a room that appears more spacious in photos may be the result of a wide-angle lens. For potential buyers or tenants, it is crucial to check elements like natural lighting and finishes during the physical visit, as these details can be exaggerated online.

How to Avoid Scams in Swiss Real Estate

Common Types of Real Estate Scams in Switzerland

  • Listings without viewing possibilities: scammers post attractive offers with very low rent or price but require a deposit before any viewing. For example, a fake ad in Zurich offered an apartment for 1400 CHF when the local market is much more expensive. Advance payment is often requested via international wire transfer or through hard-to-trace platforms.
  • Retouched or fake photos: use of appealing and sometimes stolen images from the internet to present properties that do not actually exist. The description is often vague and does not match the neighborhood or expected features.
  • Requests for advance payments: some fraudsters demand a deposit via Western Union, cryptocurrency, or gift card before any physical meeting with the supposed owner.
  • Duplicate existing listings (Ad Hijacking): copying genuine listings published elsewhere, modifying contact details, and then fraudulently posting on multiple platforms.
  • Suspicious forms requesting sensitive data (identity, bank statements).

Strategies to Identify Scams

  • Systematically verify the consistency of the offered price with local market prices using several reputable platforms and compare similar listings.
  • Demand a real visit of the property before any payment; refuse any transaction if a visit is not possible or if the owner cites a prolonged absence abroad as an excuse.
  • Search for the listing on different sites to spot potential fraudulent duplicates; also verify the property’s existence with known real estate agencies in the concerned region.
  • Always request official documents related to the property (land registry extract, proof of ownership).
TipPractical Application
Compare rentsUse online comparators and real estate history
Refuse advance paymentDo not make any payment without having visited
Check identityRequire official identification and professional contact details
Consult reviewsRead previous customer testimonials via specialized sites

Steps to Take if Suspicion Arises

  • Immediately cease all communication with the suspected scammer as soon as a suspicious request appears (unusual payment method, refusal of appointment…).
  • Gather all available digital evidence (exchanged emails, copies of listings) to build a solid case for filing a complaint.
  • Quickly report the case:
    • To the competent cantonal police
    • To Swiss consumer protection associations
    • To the National Cybersecurity Centre
    • On certain real estate platforms that now offer a dedicated reporting service

The Importance of Licensed Agents and Customer Reviews

Working exclusively with recognized real estate agencies holding an official license greatly reduces risk. Licensed agents are subject to a strict code of ethics. It is advisable:

  • To always ask for their federal number/professional registry,
  • To consult recent customer feedback,
  • To prioritize those recommended by your network.

Concrete Examples & Recent Statistics

In January 2025, several cases were reported where up to two months’ deposit was requested before any visit—often via TripAdvisor or Western Union—even though these methods are never used legally in this context.

According to the Swiss Federal Office responsible for cybersecurity in early 2025:
“A significant increase has been observed concerning attempts related to fake listings,” especially in large cities where less than 1% of housing remains vacant.

Following these recommendations not only helps avoid financial losses but also identity theft.

Good to know:

In Switzerland, common real estate scams include listings without viewings, retouched photos, and requests for advance payments. To avoid them, verify the authenticity of offers on recognized platforms and always request official documents, such as land registry extracts. It is essential to work with licensed real estate agents and consult reviews from previous clients. According to a study by the Federal Office for Buildings and Logistics, nearly 15% of consumers face dubious practices each year. If you suspect fraud, immediately contact authorities, such as the police or Swiss consumer associations. Also ensure to request a physical visit of properties and, if possible, opt for secure payment via an escrow account rather than direct transfers requested in advance.

Techniques to Verify the Authenticity of a Real Estate Listing

To verify the authenticity of a real estate listing, several concrete techniques help limit scam risks and better understand the reality of the offered property.

Verification of Official Information

  • Consult the land registry or ask the owner for proof like the deed of ownership or the latest property tax (with amounts masked). These documents confirm the owner’s identity and the exact match between the described property and the one actually owned.
  • In Switzerland, it is possible to make an official (paid) request to the land publicity service to obtain this information.

Consultation of Reviews on Specialized Platforms

  • Reading feedback on real estate-dedicated platforms helps identify suspicious listings (recurring addresses in different ads, numerous negative reviews).
  • Experiences shared by other users help spot frequently reported traps in a given region.

In-Depth Photo Analysis

  • Carefully examine each photo to detect:
    • Blurry or distorted elements betraying excessive use of retouching software.
    • Too tight angles potentially hiding significant overlooking or degraded condition.
    • Consistency between photos and textual description (actual number of rooms, exposure…).

Systematic Physical Visit

Never rely solely on images: visiting the property remains essential to confirm its actual condition, immediate environment, and advertised features. This also allows appreciation of the sound, light, and general ambiance not perceivable online.

Recourse to Local Real Estate Experts

  • Engaging an independent expert or local agency allows:
    • Obtaining an objective price estimate,
    • Revealing any structural anomalies,
    • Accessing their fine knowledge of the local market (actual average prices per m², potential nuisances…).
TechniqueObjectiveMain Advantage
Land registry consultationVerify ownership & administrative accuracyLegal traceability
Real estate review platformsIdentify weak signals/scamsMultiple feedback
Meticulous photo analysisDetect retouching/trickeryVisual anomaly spotting
Physical visitValidate on-ground realityDirect appreciation
Local real estate expertPersonalized advice/technical evaluationPrecise contextual knowledge

Swiss case study:
In French-speaking Switzerland in 2023, a potential buyer avoided a hasty purchase of an apartment whose photos had been heavily retouched to mask the direct view of a railway line. After consulting the land registry and then hiring a local expert during the physical visit, they discovered that several neighboring lots were affected by a noisy easement not mentioned. Thanks to this proactive cross-verification—official documents + local expertise—they avoided a disadvantageous investment.

Key takeaway: systematically cross-referencing official sources, critical visual analysis, and professional expertise is essential to secure any real estate transaction against risks induced by misleading images.

Summary List:

  • Always require written proof: deed/tax/recent invoice
  • Seek independent third-party reviews
  • Examine each photo from different angles
  • Prioritize physical visits before any commitment
  • If needed, hire locally recognized professionals

These complementary steps form the essential foundation to effectively distinguish between genuine opportunities and traps hidden behind overly enticing listings.

Good to know:

To verify the authenticity of a real estate listing in Switzerland, start by comparing the listing information with the land registry to confirm data accuracy. Consult reviews on real estate rating platforms like Homegate or Comparis to get feedback from previous tenants or buyers. When analyzing photos, be alert for signs of retouching, such as unusual proportions or excessive brightness. It is crucial to physically visit the property to assess its actual condition and not rely solely on often embellished images. Hiring a real estate appraisal expert can help detect flaws that do not show online. For example, a case in Geneva revealed a discrepancy between displayed photos and the actual state, avoiding a bad surprise during acquisition. Recourse to local professionals can also reveal hidden details, thus preventing costly and disappointing transactions.

The Importance of a Realistic Virtual Tour

Realistic virtual tours offer potential buyers the opportunity to discover a property as it really is, without the distortions or embellishments often present in retouched photos. This transparency avoids unpleasant surprises during physical visits, where the actual state of the property may differ significantly from that perceived online. Thanks to a faithful and immersive representation, the buyer quickly gets an accurate idea of the volumes, lighting, and finishes.

Technological Advances Enabling Immersive Tours:

  • Photogrammetry and point clouds to generate precise 3D models.
  • Virtual reality (VR) headsets offering a high level of sensory immersion and interactivity.
  • High-definition screens making the visual rendering almost indistinguishable from reality.
  • Interactive tours accompanied by a remote broker to answer questions instantly.

Concrete Benefits for the Buyer:

BenefitDescription
Total immersionThe buyer can “walk” virtually through each room, feel the space, and emotionally project themselves into it.
Faithful apprehension of proportionsAccurate visualization of the actual volume, eliminating any distortion due to wide-angle or photo retouching.
In-depth discoveryAbility to observe every architectural or decorative detail without time constraints or physical travel.
Optimized selectionRapid filtering of properties that truly match the sought criteria before any on-site travel.

Positive Impacts on the Swiss Real Estate Sector:

  • Increased transparency: Detailed virtual tours reduce gaps between digital presentation and property reality.
  • Strengthened trust: Buyers feel reassured by this authentic experience that limits the risk of error or disappointment during the real estate transaction.
  • More informed decisions: Better informed from the start, the purchaser refines their choices according to their actual expectations rather than based on flattering but unrepresentative images.

Concrete Examples:

– An expatriate buyer explores several Swiss apartments from abroad in just a few hours, without airfare or time loss.

– A hesitant family precisely visualizes how to arrange their furniture in each room thanks to an interactive 3D model accessible from home.

In summary:

The immersive experience offered by modern technologies radically transforms real estate visits in Switzerland: it promotes quick and thoughtful decision-making while significantly increasing the general level of trust between sellers and buyers.

Good to know:

In the Swiss real estate domain, realistic virtual tours have become essential to avoid inconveniences caused by the use of retouched photos. Thanks to technological advances, these tours allow buyers to discover a property in its actual state, offering total immersion in the space and facilitating the appreciation of proportions and unique characteristics of a property without the need for physical travel. This increased realism enhances transparency and trust, crucial elements for making informed purchase decisions. Buyers can thus better visualize room dimensions, examine every architectural detail, and project themselves into their future home as if they were there, making the buying experience more reliable and satisfying.

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About the author
Cyril Jarnias

Cyril Jarnias is an independent expert in international wealth management with over 20 years of experience. As an expatriate himself, he is dedicated to helping individuals and business leaders build, protect, and pass on their wealth with complete peace of mind.

On his website, cyriljarnias.com, he shares his expertise on international real estate, offshore company formation, and expatriation.

Thanks to his expertise, he offers sound advice to optimize his clients' wealth management. Cyril Jarnias is also recognized for his appearances in many prestigious media outlets such as BFM Business, les Français de l’étranger, Le Figaro, Les Echos, and Mieux vivre votre argent, where he shares his knowledge and know-how in wealth management.

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