Staying in Touch with Loved Ones from Brunei

Published on and written by Cyril Jarnias

Living as an expat in Brunei can be a rewarding experience, but it’s natural to want to stay in touch with family and friends back home. Fortunately, despite some restrictions, there are many options for communicating easily from this small Southeast Asian country. Discover in this article how to stay connected with your loved ones while respecting local regulations.

Surfing the Bruneian Web: The Main Internet Service Providers

To communicate effectively from Brunei, having a reliable internet connection is essential. Here are the main internet service providers in the country:

  • Imagine: A subsidiary of Datastream Technology, Imagine offers high-speed fiber-optic internet plans with speeds of up to 300 Mbps.
  • DST: One of Brunei’s largest telecommunications operators, DST offers both fixed and mobile internet services.
  • Progresif: This operator offers 4G mobile internet plans as well as fiber-optic services.
  • TelBru: Telekom Brunei Berhad (TelBru) is the country’s legacy operator and provides high-speed internet services.

It is recommended to compare the offerings from these different providers to find the one that best suits your needs in terms of speed and data volume.

Communicating Without Borders: Tools Allowed in Brunei

Although the Bruneian government exercises some control over electronic communications, many tools remain accessible for staying in touch with your loved ones:

  • WhatsApp: This highly popular instant messaging app is widely used in Brunei and around the world.
  • Skype: Microsoft’s video calling service is allowed and works properly in the country.
  • FaceTime: Apple device users can enjoy FaceTime for high-quality video calls.
  • Zoom: This video conferencing platform is especially useful for group calls or virtual meetings.
  • Email: Standard email services like Gmail or Outlook are fully operational in Brunei.

It’s important to note that some services like Facebook Messenger or Instagram may occasionally experience temporary restrictions. So it’s wise to have several options available.

Caution and Respect: Rules for Smooth Communication

Although Brunei is relatively open when it comes to digital communication, it’s important to remain vigilant and follow certain rules to avoid any issues:

  • Avoid criticizing the royal family or the government in your communications.
  • Do not share content considered blasphemous or contrary to Islamic values.
  • Be cautious when sharing sensitive personal information.
  • Respect copyright laws and avoid sharing pirated content.

By following these recommendations, you can fully enjoy the available communication tools while respecting local legislation.

Tips for Optimizing Your Communications

To get the most out of the communication tools available in Brunei, here are some practical tips:

  • Use a VPN (Virtual Private Network) to secure your connections and access certain content that may be blocked.
  • Opt for internet calls (VoIP) rather than traditional international calls to reduce costs.
  • Take advantage of public Wi-Fi available in shopping malls and cafes to save on mobile data.
  • Remember to schedule your calls taking into account the time difference with your loved ones.

Good to know:

Brunei has a modern telecommunications infrastructure that is constantly improving, which greatly facilitates communications with abroad. However, it’s always best to stay informed of any regulatory changes that could affect the use of certain services.

Staying Connected: A Priority for Expats

Maintaining the bond with your loved ones is essential for a smooth expat experience in Brunei. Thanks to the various communication tools available and by following a few simple rules, it’s entirely possible to stay in regular contact with your family and friends, no matter where they are in the world.

Feel free to explore the different options available to you and find the perfect mix of messaging apps, video calls, and social media to create your own communication routine. That way, despite the distance, you can share your new life in Brunei with your loved ones and continue to nurture strong bonds.

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About the author
Cyril Jarnias

Cyril Jarnias is an independent expert in international wealth management with over 20 years of experience. As an expatriate himself, he is dedicated to helping individuals and business leaders build, protect, and pass on their wealth with complete peace of mind.

On his website, cyriljarnias.com, he shares his expertise on international real estate, offshore company formation, and expatriation.

Thanks to his expertise, he offers sound advice to optimize his clients' wealth management. Cyril Jarnias is also recognized for his appearances in many prestigious media outlets such as BFM Business, les Français de l’étranger, Le Figaro, Les Echos, and Mieux vivre votre argent, where he shares his knowledge and know-how in wealth management.

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